Darmowa dostawa z usługą Inpost oraz Orlen od 299.00 zł

InPost 13.99 zł DPD 25.99 zł Paczkomat 13.99 zł ORLEN Paczka 10.99 zł Poczta Polska 18.99 zł

Kontakt

Jak kupować

Pomoc

Moje konto

▸ Pusty :-(

Good Services

Name: Good Services
Brand: BIS Publishers B.V.
SKU: 22416812
Price: 70.61 PLN
Availability: InStock

Lou Downe

Język

Angielski

Książka Miękka

Kod Libristo: 22416812

Wydawnictwo BIS Publishers B.V., luty 2020

Service design is a rapidly growing area of interest in design and business management. There are a... Cały opis

Kod Libristo: 22416812

40 b

70.61 zł

Dostępna u dostawcy Wysyłamy do 4 dni

30 dni na zwrot towaru

Klienci kupili także

Atomic Habits James Clear

/ Miękka

68.87 zł

The Design of Everyday Things Donald Arthur Norman

/ Miękka

79.01 zł

Girl in Pieces Kathleen Glasgow

/ Miękka

39.09 zł

100 Things Every Designer Needs to Know About People Susan Weinschenk

/ Miękka

107.26 zł

Nudge Richard H. Thaler

/ Miękka

64.68 zł

Value Proposition Design - How to Create Products and Services Customers Want Yves Pigneur

/ Miękka

138.89 zł

Radical Candor: Fully Revised & Updated Edition Kim Scott

/ Miękka

35.92 zł

Typography Emil Ruder

/ Twarda

234.38 zł

This is Service Design Doing Adam Lawrence

/ Miękka

185.56 zł

Think Like a UX Researcher Travis

/ Miękka

299.48 zł

This Is Service Design Methods MARC STICKDORN

/ Miękka

188.02 zł

Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It Mike Monteiro

/ Miękka

116.88 zł

Why the Germans Do it Better

/ Miękka

52.80 zł

User Friendly Cliff Kuang

/ Miękka

71.53 zł

101 Design Methods Vijay

/ Miękka

142.37 zł

Barking Up the Wrong Tree Eric Barker

/ Miękka

57.51 zł

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean that it either works for users or doesn't.A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.