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"Your problem is you don't know your problem." - the response Manthan Desai, a young engineer, got while seeking advice from his favourite professor about implementing Six Sigma, a breakthrough business improvement strategy to fix the chronic problem of late deliveries at his company, Minewell Pvt. Ltd. "We are a corporate house, not a research and development institute and profits matter here, not the discoveries." - and this was the reaction of the MD of Minewell Pvt. Ltd. to Desai's sincere efforts to move the firm out of the crisis by experimenting with Six Sigma methodology. Apart from embracing a tough mission of developing critical products of mining machinery as his first professional assignment, full of challenges and complexities coupled with life-threatening experiences at highly uncomfortable and dangerous mining fields, Desai, our young engineer, also encounters with Minewell's chronic problem of late deliveries. They are miserably failing to maintain the delivery commitments made to their customers. He experiments with Six Sigma breakthrough business improvement strategy to save the jeopardizing business of Minewell, first by understanding the theory and then convincing the company management to go for it. Let's see how far Desai can go with his tool kit backed up by his 'nothing but excellence' attitude and ASK theory as taught by his father.
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