Operations Advantage

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage, written by Nigel Slack,identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operation's performance objectives. Nigel Slack presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The Operations Advantage is based on the global teaching, training and consultancy conducted by the author Nigel Slack. The Operations Advantage is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.