The Engagement Crisis

The Engagement Crisis diagnoses one of the most urgent problems facing modern organizations: collapsing employee engagement and the leadership failures that cause it. Gary C. Manis combines Gallup data, organizational psychology, and real‑world narrative to reveal why two‑thirds of the workforce no longer brings their best to work-and how leaders can fix it.

This book introduces a practical, repeatable framework-the Four Pillars of Leadership-that leaders at every level can apply immediately:

Vision-Fueled: Create a resonant north star that aligns effort and meaning.

People-Centric: Invest in stewardship, psychological safety, and growth.

Process-Driven: Design the right processes to protect capacity and reduce chaos.

Customer-Focused: Deliver consistent value while protecting the people who deliver it.

Packed with diagnostics (including the Stewardship Maturity Index), leader compacts, small‑team playbooks, and a running case study (Northstar Dynamics), The Engagement Crisis gives managers, HR leaders, and executives the tools to turn disengagement into durable engagement-and to build organizations ready for the future of work.

From the manuscript: "When you look at the data from Gallup, as of 2024, only 31% of the American workforce comes to work and applies itself."