Reviews and Awards

We believe communication is the key to the customer satisfaction – we put all our efforts to improve communication with our customers and to maximize our knowledge about their needs.

Shop of the Year - Popularity Award 2014

"Shop of the year" is a poll organized by a price comparison site Heureka.sk, that chooses the most popular shop based on the customer reviews. In 2014 we finished on the amazing 3rd place, all thanks to you.

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Shop of the Year - Popularity Award 2013

"Shop of the Year" is a poll organized by a price comparison site Heureka.sk, that chooses the most popular shop based on the customer reviews. In 2013 we finished on the 7th place, all thanks to you.

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Shop of the Year - Popularity Award 2011

"Shop of the Year" is a poll organized by a price comparison site Heureka.cz, that chooses the most popular shop based on the customer reviews. Thanks to your votes we won it and were the most popular Internet bookstore in 2011.

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Heureka.cz – Verified by Customers

The service "Verified by Customers" is a service of portal Heureka.cz which provides an independent evaluation from real customers and gives shoppers the information about the quality of service. Thanks to a longstanding satisfaction of our customers, we are holders of the award “Verified by Customers”.

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Heureka.sk – Verified by Customers

The service "Verified by Customers" is a service of portal Heureka.cz which provides an independent evaluation from real customers and gives shoppers the information about the quality of service. Thanks to a longstanding satisfaction of our customers, we are holders of the award “Verified by Customers”.

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Pricemania.sk – Certified shop

Pricemania is a Slovak price and quality comparison site. Based on positive reviews of our customers we won on portal Pricemania.sk the award "Certified shop".

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Purchase Guarantee

Our shop is also a holder of the certificate "Purchase Guarantee" which shows which e-shops are secure and reliable. Customers registered at Heureka.cz are guaranteed a return of up to 1000 Kč when they purchase at our website.

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Najnakup.sk - Shop recommended by customers

We are present on the portal www.najnakup.sk. This portal provides an independent evaluation from real customers and gives shoppers the information about the customer satisfaction. Thanks to the positive reviews of our customers we won the award "Shop recommended by customers".

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dTest.cz - E-shop verification

View our profile created by renowned magazine for consumers dTest. You can easily find the information about the owner of our shop, customer satisfaction or information stated in the Economic Activity Register.

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Zboží.cz - Shop reviews

Portal www.zbozi.cz provides an independent evaluation of internet shops. All our customers can share here their opinions about the quality of service in our shop.

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VašeStížnosti.cz - Clear Account

Portal VašeStížnosti.cz mediates in various conflicts between customers and sellers. It is also a portal for online sharing, asking questions and solving problems.

Total number of cases: 0 / Unsolved cases: 0