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Opis

This book provides the details of Total Quality Management (TQM) in libraries. It will be a worthy addition to any librarian's bookshelf. Students of library and information science will also discover that this book is a concise and precise reference work. Divided into four sections, the book discusses: the contents and elements of TQM for libraries; the quality audit and quality oriented strategies for implementation; marketing and other strategies to survive in the new information environment; and Human Resources and their management for qualitative services.

Szczegóły książki

Kategoria Książki po angielsku Economics, finance, business & management Business & management Management & management techniques

• Pełny tytuł: Quality Management in Libraries
• Autor: K. C. Dabas
• Język: Angielski
• Oprawa: Twarda
• Liczba stron: 272
• EAN: 9788170005483
• ISBN: 9788170005483
• ID: 06444853
• Wydawca: Ess Ess Publications
• Waga: 526 g
• Wymiary: 224 × 156 × 28 mm
• Data wydania: 01. June 2009

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