Code: 15236021
A-Z of Service Excellence
by Cate Schreck
Every business has customers, and employers are seeking to hire, retain and reward employees who have the skills, the knowledge and the motivation to provide a consistently superior level of service to every customer, every day. N ... more
- Language:
English - Binding: Paperback
- Number of pages: 242
Publisher: Michael Hanrahan Publishing, 2016
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97.88 zł
RRP: 98.88 zł
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Book synopsis
Every business has customers, and employers are seeking to hire, retain and reward employees who have the skills, the knowledge and the motivation to provide a consistently superior level of service to every customer, every day. No lon
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
97.88 zł
- Full title: A-Z of Service Excellence
- Subtitle: The Essential Guide to Becoming a Customer Service Professional
- Author: Cate Schreck
- Language: English
- Binding: Paperback
- Number of pages: 242
- EAN: 9780995357204
- ISBN: 9780995357204
- ID: 15236021
- Publisher: Michael Hanrahan Publishing
- Weight: 295 g
- Dimensions: 210 × 148 × 13 mm
- Date of publishing: 26. September 2016
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