You might also like

Availability alert

More about IM and SMS Reference Services for Libraries

• Book details
• Synopsis
• Trending among others

Book synopsis

This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training program for librarians and how to build an internship program to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. This highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

Book details

Book category Books in English Reference, information & interdisciplinary subjects Library & information sciences

• Full title: IM and SMS Reference Services for Libraries
• Author: Amanda Bielskas
• Language: English
• Binding: Paperback
• Number of pages: 118
• EAN: 9781856048446
• ISBN: 1856048446
• ID: 02147596
• Publisher: BookPoint Ltd 3rd DBPTDIS ORPH
• Weight: 153 g
• Dimensions: 229 × 152 × 9 mm
• Date of publishing: 02. June 2012

---

---

---