You might also like

Availability alert

More about ITIL V3 Service Strategy

• Book details
• Synopsis
• Trending among others

Book synopsis

This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.

Book details

Book category Books in English Reference, information & interdisciplinary subjects Library & information sciences Library, archive & information management

• Full title: ITIL V3 Service Strategy
• Author: Great Britain: Cabinet Office
• Language: English
• Binding: Paperback
• Number of pages: 495
• EAN: 9780113313044
• ISBN: 0113313047
• ID: 04411090
• Publisher: TSO
• Weight: 1768 g
• Dimensions: 217 × 280 × 27 mm
• Date of publishing: 29. July 2011

Trending among others

---

---

---