Code: 11581925
The PROCESS, Technology, people model was designed for the industrial age and command-and-control management. This book introduces its 21st century replacement - customers, communities and capabilities - and explains how this new ... more
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The PROCESS, Technology, people model was designed for the industrial age and command-and-control management. This book introduces its 21st century replacement - customers, communities and capabilities - and explains how this new model works in a connect-a
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