Code: 10919820

Toyota Way to Service Excellence: Lean Transformation in Service Organizations

Name: Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Brand: McGraw-Hill Education
SKU: 10919820
Availability: OutOfStock

by Jeffrey K. Liker, Karyn Ross

Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suitable for service professionals of every level, this guide takes the proven Lean principles of the author's bestselling Toyota Way ... more

Language: English
Binding: Hardback
Number of pages: 448
Publisher: McGraw-Hill Education, 2016
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Book category Books in English Economics, finance, business & management Business & management Management & management techniques

Full title: Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Author: Jeffrey K. Liker, Karyn Ross
Language: English
Binding: Hardback
Number of pages: 448
EAN: 9781259641107
ISBN: 9781259641107
ID: 10919820
Publisher: McGraw-Hill Education
Weight: 790 g
Dimensions: 238 × 165 × 36 mm
Date of publishing: 20. September 2016