Unscrewed: The Consumer's Guide to Getting What You Paid for / Libristo.pl
Unscrewed: The Consumer's Guide to Getting What You Paid for

Code: 12320557

Unscrewed: The Consumer's Guide to Getting What You Paid for

by Ron Burley

Every four seconds unsuspecting consumers are bamboozled, shafted, or duped by companies of all sizes. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional compl ... more


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Book synopsis

Every four seconds unsuspecting consumers are bamboozled, shafted, or duped by companies of all sizes. As customer service departments have become automated wastelands, our ability to get satisfaction within the conventional complaint system has eroded. In UNSCREWED, consumer advocate Ron Burley offers a logical and assertive five-step plan to convince companies to keep their word and do the right thing.

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