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Book synopsis

Today's business environment is characterized by hypercompetition and the development of the Internet. Fierce competition between suppliers and the availability of abundant information have caused a shift in bargaining power from producers/suppliers to buyers and consumers. Consequently, Business Process Management (BPM) - i.e. management tool to optimize and control operations flows by viewing the transactions within and outside corporations as processes, with the focus on speedily meeting customers' needs - has emerged as a popular management framework. However, recent research on BPM has put too much emphasis on information sharing and the visualization of business processes using IT innovations.This book argues that BPM must be linked with existing management tools. Based on survey results of Japanese and Korean companies' BPM practices, the book demonstrates how to build BPM as a holistic management model by addressing the importance of BPM views, the effectiveness of its approach, and the latest research trends.

Book details

Book category Books in English Economics, finance, business & management Business & management Business innovation

• Full title: Business Process Management Of Japanese And Korean Companies
• Author: Masanobu Kosuga, Gunyung Lee, Yoshiyuki Nagasaka
• Language: English
• Binding: Hardback
• Number of pages: 188
• EAN: 9789812838605
• ISBN: 9812838600
• ID: 05069453
• Publisher: World Scientific Publishing Co Pte Ltd
• Weight: 460 g
• Dimensions: 234 × 152 × 18 mm
• Date of publishing: 02. December 2009

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