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More about Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Book synopsis

The New York Times and Washington Post bestseller that changed the way millions communicate§§"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."§-from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People §§"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."§-Mark Victor Hansen, cocreator of the no 1 New York Times bestselling series Chicken Soup for the Soul®§§The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:§§Prepare for high-stakes situations§Transform anger and hurt feelings into powerful dialogue§Make it safe to talk about almost anything§Be persuasive, not abrasive

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

• Full title: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
• Author: Kerry Patterson
• Language: English
• Binding: Paperback
• Number of pages: 272
• EAN: 9780071771320
• ISBN: 0071771328
• ID: 04411071
• Publisher: McGraw-Hill
• Weight: 328 g
• Dimensions: 228 × 155 × 14 mm
• Date of publishing: 09. September 2011

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