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Foundations of ITIL

Code: 06777838

Foundations of ITIL

by Annelies van der Veen

The industry classic guide on the topic of ITIL. This looks at Best Practices described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this covers Service Strategy, Service Design, Service Operation, Service Transitio ... more

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Book synopsis

The industry classic guide on the topic of ITIL. This looks at Best Practices described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this covers Service Strategy, Service Design, Service Operation, Service Transition, and Continual Service Improvement.

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Book category Books in English Economics, finance, business & management Business & management Business studies: general

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