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Więcej informacji o IM and SMS Reference Services for Libraries

• Dane szczegółowe
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Opis

This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training program for librarians and how to build an internship program to expand the service. The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service. This highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.

Szczegóły książki

Kategoria Książki po angielsku Reference, information & interdisciplinary subjects Library & information sciences

• Pełny tytuł: IM and SMS Reference Services for Libraries
• Autor: Amanda Bielskas
• Język: Angielski
• Oprawa: Miękka
• Liczba stron: 118
• EAN: 9781856048446
• ISBN: 1856048446
• ID: 02147596
• Wydawca: BookPoint Ltd 3rd DBPTDIS ORPH
• Waga: 153 g
• Wymiary: 229 × 152 × 9 mm
• Data wydania: 02. June 2012

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